Many people are of the age where they still remember providing excellent customer service to their patients or customers. Whether they were medical professionals or staffers, or customer service representatives in any industry, even State legislators or any type of professional who deals with the public regularly.In days past, good customer service was prevalent, not to mention expected from employers, and was always given to the public. Whether the service was provided in person, over the telephone, by mail, or more recently over the Internet, employees took pride in the quality of service bestowed on their patrons. Watch video in link below
Video link: http://wp.me/p7PtNj-1CL
this is now a thing of the past. Employees of the same professional industries are giving horrible customer service to the people. What is worse is that the upper management personnel of these companies, hospitals, or what have you, is not only condoning this, but are training their staff members in this manner. Whatever the reason, it is not false to say that every person in the United States now has experienced some type of rotten customer service from someone they deal with. Needless to say, the public is, or should be, becoming very concerned about this issue.Why is this happening? Are there really any good reasons for this, or have people.